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Employees being a weak link in IT security, attackers make a detour around technology to target them. “Our business is to train employees to make a smarter security decision by providing them simulated phishing exercises and interactive training modules,” explains Stu. KnowBe4’s training module provides training through a three-step process. The first step is the baseline test, where the organization gets one simulated phishing attack that will help them in assessing their phish prone percentage, to take remedial action. The second step includes online interactive and engaging training for employees, where they learn about the most common attack vectors of the internet.
Our business is to train employees to make a smarter security decision by providing them simulated phishing exercises and interactive training modules
KnowBe4 educates users and creates a human firewall by training them with help from renowned hacker Kevin Mitnick. “Employees will undergo comprehensive awareness training that arms them against hackers and social engineering tricks using live attacks and demonstration examples,” adds Stu. Additionally, KnowBe4 provides a phish alert button that the employer can place into Outlook, Gmail or Notes. In an instance where an employee spots something phishy, they can click on the phish alert button which will in turn send the suspicious email to the incident response team to initiate further action. Additionally, in order to help customers comply with various regulations, KnowBe4’s Compliance Manager (KCM) simplifies the complexity of being compliant with, for instance, PCI DSS and HIPPA.
With cybercrime perpetrators innovating furiously, large cyber mafia gangs compete with each other for market share. Small and medium sized enterprises are easy targets for these cybercriminals as they lack the sophistication and knowledge to prevent cyberattacks. KnowBe4 has strong results. Stu stated: “By inoculating employees against social engineering, we routinely bring down the phish prone percentage from 16 percent down to 1 percent.”
Considering cybersecurity as the need of the hour, KnowBe4 recently released training modules for ransomware and CEO fraud for hospitals and capital markets. For the future, the company is planning to design new modules that ensure the most recent threats are being quickly addressed and rolled out to all employees arming them to mitigate network security threats.