Intelligent Automation Accelerating Next Level Solutions for...

Intelligent Automation Accelerating Next Level Solutions for Capital Markets

By Capital Markets CIO Outlook | Tuesday, August 06, 2019

Intelligent automation continues to dominate the global market, including the capital market industry, accelerating revenue growth, and client satisfaction.

FREMONT, CA: Revolutionizing the digital world, automation has marked its significant impact in every sector. Intelligent Automation (IA) in capital markets operations brings smart solutions to the customers, achieving high levels of customer satisfaction and accelerating profits. There are various IA tools available in the market to lower the cost of operations and charges, informal settlements, improve internal workflows and system for external market, solve operational challenges, and opt for new opportunities. Integrating IA with the whole system can help the professionals analyze the generated metrics or reports accurately. The advantage of collecting data from multiple sources builds a data-driven method to make effective decisions.

AI-enabled tools offer efficiency and significant operational improvement in both the middle and back office in capital markets. Adoption of the technology helps the firms to enable better risk management and compliance, take advantages of superior insight and prove to be cost-efficient. Intelligent automation allows the in-depth investigation process and eliminates the manual collection of data, which not only reduces the time but results in precise information as well. The superior and timely insights fuel the advanced analytical process, identify bottlenecks, and resolve the challenges with intelligent suggestions. Reduction of manual efforts also speeds up the processing time and frees up extra capital investment. It minimizes the need for large scale IT projects and boosts the capacity utilization and monitoring for scalability and flexibility.

Robotic Process Automation (RPA) automates the high-volume and performs the repeatable task. RPA helps the capital market firms to increase the efficiencies by raising the data volumes and integrating the technologies to automate the majority of the operations. The RPA platform maintains an audit trail for each step/ activity of a process and regulates requirements. For the capital market industry, RPA plays a vital role to achieve cost efficiencies, reduces transactional errors, drives higher accuracy, and enhances controls and compliances. In the process of client onboarding, RPA provides improved regulatory compliance and reporting at the minimal cost. It gathers and input a massive amount of structured data and maintains a complete audit trail. Other intelligent automation tools like natural language processing, metadata, and ontology models are significantly popular in the sector.

Automation allows the capital markets firms to perform different types of reconciliations at various stages of the trade life cycle, where the tremendous amount of data needs to be restored across systems. It efficiently identifies the mismatches across the datasets and improves accuracy and productivity. Intelligent automation tools can be useful in maintaining and sending annual and quarterly reports for standardizing regulators and client reporting. It is capable of extracting information from different internal and external systems, comparing the information across systems, and highlights the variances. A capital market ecosystem includes disruptive technology, maturing expectations of digital-native customers, political uncertainty, pressure from tech-based start-ups, and an ever-evolving regulatory ecosystem.

The introduction of intelligence automation enables the capital markets industry to streamline the cost, enhances control, and data analytics. By broadening the scope of enterprise data and generating diverse actionable insights through graphical information or required formats help in raising profitability and overall revenue, prompting the customized cross-all and up-sell products. Overall, intelligent automation in the capital market firms open up the opportunities in fundamental labor processes. The quick analysis, smart virtual assistants, and cognitive interaction engines redefine customer experience and spread benefits across agility, accuracy, regulatory compliance, and client satisfaction. 

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