customer relationship management

Augmented Intelligence is Improving the Customer Experience
Capitalmarketsciooutlook >> cxoinsights

Tom Lutz, Senior Vice President & Chief Procurement Officer, U.S. Bank

At U.S. Bank, customers and their experiences with us are central to everything we do. As we evolve with our customers, “One U.S. Bank” is the guiding principle that is transforming U.S. Bank for our employees and customers, and the...

ASI And Orion Partner To Provide Improved Financial Advisor Apps
Capitalmarketsciooutlook >> news

Capital Market CIO Outlook

Walnut Creek: Wealth management solutions provider, Advisor Software (ASI) has teamed up with Orion Advisor Services (Orion) to integrate the two companies’ financial advisor software applications. ASI’s goalgamiPro builds financial...

Technology and CRM Strategies for Stock Exchanges Market
Capitalmarketsciooutlook >> cioviewpoint

Chris Isaacson, EVP & Global CIO, BATS Global Markets

The benefits of cloud computing for the capital markets sector are the same as for other industries, largely the ubiquity of data availability at scale and minimal cost to all constituents. We use it for some internal and external functions...

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